Contact Day Tripper Chocolate
At Day Tripper Chocolate, we craft our chocolate to elevate your everyday moments, and we are dedicated to bringing that same standard of quality to our customer care. Whether you have a question about an existing order, need details regarding our ethically sourced ingredients, or want to explore wholesale options for your business, our team is here to assist you.
How to Get in Touch
Choose the contact method that best fits your needs for a swift resolution.
1. Live Chat (Fastest Response)
For immediate assistance with order tracking, product recommendations, or urgent inquiries, use our Live Chat feature.
-
How to access: Click the chat icon located in the bottom right corner of your screen.
-
Hours of operation: Monday through Friday, 8:00 AM – 6:00 PM (EST).
-
Best for: Real-time support, order status checks, and quick questions.
2. Email Support
If you prefer email or need to send us attachments regarding a custom order, drop us a line anytime. We strive to review and reply to all email correspondence within 24 business hours.
-
Email Address:
info@daytripperchocolatee.com -
Best for: General inquiries, feedback, wholesale partnerships, and detailed order support.
Frequently Asked Questions
Before reaching out, you may find an immediate answer to your question below:
-
Where is my order? Once your order ships, a tracking link is automatically sent to your email. You can also paste your tracking number directly into the carrier’s portal.
-
What are your shipping policies during warm weather? We pack all shipments with eco-friendly insulated liners and cold packs to ensure your chocolate arrives in pristine condition without melting.
-
Do you accommodate dietary restrictions? We offer a variety of dark, dairy-free, and low-sugar options. Specific allergen breakdowns are listed on each individual product page.